Are you considering a new system for your business? Any software rollout or integration of the latest business technology relies on solid planning to achieve optimal results for everyone involved. With this in mind, here are six tips for successful IT rollout management.
1. SET OBJECTIVES AND TIMELINES
Implementing new technology, programs and systems across a business can be a complex and time-consuming process. However, it’s much easier to define success if you’ve identified your medium- and long-term goals. What is the business trying to achieve and by when? Set objectives and timelines at the start; then, you will have a better chance of tracking progress all the way to your desired conclusion.
2. COMMUNICATE CLEARLY
You should never underestimate the importance of human resources in your business. Success comes when team members truly “buy in” to the transition process. Clearly communicating both the need for and the benefits of deploying an upgraded system will do wonders for your IT hardware and software rollout.
3. SELECT THE RIGHT SOLUTION
All the planning and communication in the world can’t cover for the wrong choice of IT solution for your business. It’s essential to do your due diligence on the different technologies available and trial potential hardware and software alternatives where possible. An equipment rental may allow you to test how various systems or programs perform in everyday business applications.
4. OFFER TRAINING AND SUPPORT
It’s also critical that staff understand how the technology works. Basically, how can they use it in the context of their specific roles? Consider providing comprehensive face-to-face training sessions or online tutorials, followed by ongoing technical support. Unquestionably, it’s one of the key elements of successful rollout management.
5. ANALYSE IMPACT
It must be remembered that the effects of rolling out a new system are often significant. You should strongly consider analysing the full impact of the rollout on all stakeholders including individual users and entire departments. Who will use the new tools or platforms? How quickly do you expect them to make the transition? Will workflows be immediately enhanced or temporarily disrupted? The more information you gather, the faster you can make adjustments and the smoother the rollout process will be.
6. ACCEPT FEEDBACK
Overall, the worst way to go about managing an IT rollout is to pick a solution without research and implement it without feedback. Instead, encourage your staff to share their opinions and pay attention to what people have to say. Try a survey – it’s a good method of gauging the suitability of a solution before, during and after the rollout.
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